Godaddy grabs a valuable domain name from their customer because of invalid email and profits from it.
By: ic [privmsg] On 28th Feb 2007 In Business Issues
There is a huge scandal developing about the behaviour of Godaddy.
The owner of FamilyAlbum.com was surprised to find that he no longer owned the domain, which had not expired.
Godaddy had received a complaint about invalid email address and sent an email to this invalid email address demanding the owner correct his invalid email address and predictably when no action was taken by the unaware domain owner (whose mailing address and phone number were correct!) godaddy grabbed the domain to itself and then either sold it for profit or kept it and with it valuable typein traffic.
Godaddy's explanations are vague and the domain still points to godaddy's inhouse domain parking program which makes godaddy a lot of money for each click and the domains new owner is hidden by godaddy service Domains by Proxy.
It seems to me that it would be common sense to try other contact methods instead of email when the whole basis for the godaddy complaint is an invalid email address!
If I would have any valuable domains at godaddy I would be transferring them away right about NOW to another registrar who cares about their customers and their customers business and domain property and is NOT trying to screw their customers for profit the first chance they get.
That this kind of a thing happened means that godaddy is prepared to destroy their customers business without a second thought for undeliverable email address even while phone number and mailing address are CORRECT!
Imagine your best earning website domain taken away on whim like this because of invalid email...