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美国人还是很厚道的,英语很烂,也亏的他们能理解。呵呵
xxx, Thu Dec 24 11:58:41 2009
I purchased two days ago to host,
Error for a few hours yesterday,
Requested compensation for my loss.
Inna F., Thu Dec 24 12:59:47 2009
Ticket Status was changed from Open to On-Hold
Dear Jun,
Thank you for the word to support. I am forwarding your ticket to the concerned department to get your issue resolved. Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Inna Fedenko
Customer Relations Dpt.
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Svetlana S., Thu Dec 24 13:11:50 2009
Ticket Status was changed from On-Hold to Resolved
Dear Jun,
I want to bring my sincere apologies about the sad experience you have acquired during hosting with us. I am sorry, that this let you and your business down so much. Unfortunately, there happen such malfunctions and failures as we faced. As compensation for the recent issue, we have added two additional weeks of hosting to your account. Your account is now active until Jan-04-2011. Thanks.
Best regards,
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Svetlana Shilova
CR Department
Ixwebhosting.com
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xxx, Thu Dec 24 13:19:46 2009
Ticket re-opened
Thank you very much enthusiasm for service, I will continue to support you |
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