c9服务器挂了之后，申请赔偿，还真给我加了2个星期

zhouzunone

美国人还是很厚道的，英语很烂，也亏的他们能理解。呵呵

xxx, Thu Dec 24 11:58:41 2009
I purchased two days ago to host,
Error for a few hours yesterday,
Requested compensation for my loss.  


Inna F., Thu Dec 24 12:59:47 2009
Ticket Status was changed from Open to On-Hold

Dear Jun,

Thank you for the word to support. I am forwarding your ticket to the concerned department to get your issue resolved. Should you have any further questions, please do not hesitate to contact us, we are available 24/7.

Respectfully,
Inna Fedenko
Customer Relations Dpt.  
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Svetlana S., Thu Dec 24 13:11:50 2009
Ticket Status was changed from On-Hold to Resolved

Dear Jun,

I want to bring my sincere apologies about the sad experience you have acquired during hosting with us. I am sorry, that this let you and your business down so much. Unfortunately, there happen such malfunctions and failures as we faced. As compensation for the recent issue, we have added two additional weeks of hosting to your account. Your account is now active until Jan-04-2011. Thanks.
Best regards,
----------------------
Svetlana Shilova
CR Department
Ixwebhosting.com  
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xxx, Thu Dec 24 13:19:46 2009
Ticket re-opened

Thank you very much enthusiasm for service, I will continue to support you

gypworks526

他们是很讲信用的！

taiyuaner

哎，素质啊。和国内确实没有办法比。

physt

是所有出现问题的都延长时间了，还是只写申请的获得赔偿？

gypworks526

应该要你写申请赔偿，估计才给你赔偿呢。

你先看一下你的是否已经延长了,如果没有再写吧。

zoff100

上次我在hostmonster碰上当机十多小时，二话没说直接补了三个月~——我并没有任何申请~

physt

老外就是有信用啊，不得不服。

zjtleon

我也去找老外聊了，赔了一个月