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求翻译。换系统问题和主机退款问题

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发表于 2012-12-13 18:41:55 | 显示全部楼层 |阅读模式
Godaddy美国主机2014年半价优惠大促销
求翻译。换系统问题和主机退款问题
1.以前买个3年的XXX.COM 主机Hosting - Web - Ultimate - Windows - US Region - 3 years (recurring)想换Linux 系统,期限还有一年,后台没有换Linux的选项,只有写给客服,Windows 换Linux 系统,该怎样写



2.还有一个买个3年的XXX.COM 主机用了两年一月前被我误删了,也是3年的那种和上面一样主机,我要求他退款,可是他说是支付宝买的不能退,我可以让他把剩余的时间加到另一个主机上吗??,该怎样写,求大神
发表于 2012-12-19 16:45:25 | 显示全部楼层
RAKSmart美国主机商2014新春优惠大促销
支付宝付款的不能退款吗,不会吧
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 楼主| 发表于 2012-12-22 14:11:58 | 显示全部楼层
HostEase美国主机商优惠码
第一个问题解决了,第2个问题回信了如下,我找到历史付款抓图给他对吗???

Thank you for contacting Online Support regarding your hosting account cancellation. After reviewing your account, we are unable to see a purchase for a hosting account under this name. This domain name is currently setup on the free hosting account that came with your domain name. To research this order further, please provide us with the receipt number you are inquiring about.


You can view, print, and search your previous orders and refunds.


To Access Your Order History




Log in to your Account Manager.


From the My Account page, click Payments, and then click Order History.




On the Order History page, you can do the following:




View receipts — To view a receipt, click the receipt number. To view multiple receipts, select the receipts you want to use, and then click View.


Export receipts — To export receipts, select the receipts you want to use, and then click Export.


Filter receipts — To filter your receipts, from the Filter menu, select the filter you want to apply, select or enter its parameters, and then click Go.

NOTE: The Domain Name filter will not return some products not directly associated with a specific domain name, such as email accounts.





Please let us know if we can assist you in any other way.

Sincerely,

Jacob P.
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